Frequency Asked Questions

General Information

 

1)   What is the cost of the Samson Multipurpose Juice Extractor (Model No. GB-9001)?
2)  
What is the net weight of each machine?
3)  
What are the Samson Gear Juicers made of?
4)  
What is the auger made of on Model No. GB-9001?

5)  
What are the dimensions of the GB-9001?
6)  
How big is the opening of the chute?
7)  
Are the parts for the Gear Juicer dishwasher safe?
8)  
How many R.P.M is it?
9)  
What is the reverse function for?
10) 
What do the different nozzle positions do on the drum cap of the GB-9001?
11) 
My juicer will not turn on.
12)  
I turned the main body over and the fuse holder is inside the machine.
13) 
Can the Samson Gear Juicer grind ice?

 

14)  Does the Samson Gear Juicer grind wheat?
15) 
Can the Samson Gear Juicer grind grains into flour?
16) 
Can I make nut butters from all nuts with the Gear Juicers?
17) 
Can the Gear Juicer make butter out of small seeds such as sesame and flax?
18) 
What about the oil extractor on Model No. GB-9001?
19) 
Do I have to cut the vegetables into fine pieces as shown in the owners manual?

 

Comparisons

 

20)  Is the Samson Gear Juicer centrifugal or masticating?
21) 
What is the advantage over centrifugal machines?
22) 
What is the difference between the GB-9001 and the KPE-1303?
23) 
What is the difference between the Samson GB-9001 and the Omega 8001?
24) 
How do the Gear Juicers compare with the Champion?
25) 
What is the difference between Gear Juicers and blenders like the Vita Mix?

 

Warranty Policy

 

26)  What is the warranty policy for the Samson Gear Juicer?
27) 
What if I have broken part(s)?
28) 
What if my Samson needs to be serviced?

 

Wheatgrass

 

29)  How can I get more juice when juicing wheatgrass?
30) 
How can I reduce foam when juicing wheatgrass?
31) 
Where can I get wheatgrass?
 

General Information

 

1)   What is the cost of the Samson Gear Juicer?
Our Recommended Retail Price for the Samson Single Gear Model No. GB-9001 is S$490.
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2)   What is the net weight of each machine?
The GB-9001 weighs 6.6kg
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3)   What is the Samson Gear Juicer made of?
The main body and most parts are made of plastic.
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4)   What is the auger made of on Model No. GB-9001?
FDA-approved polycarbonate and melamine, which are semi-permanent and extremely hygienic.
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5)   What are the dimensions of the GB-9001?
GB-9001: 15" in length, 12" in height, 7" in width
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6)   How big is the opening of the chute?
The chute has an opening of 1.5" in diameter.
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7)   Are the parts for the Samson Gear Juicer dishwasher safe?
No, the parts for the Gear Juicer are not dishwasher safe.
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8)   How many R.P.M is it?
GB-9001: 80 R.P.M.

Why such low R.P.M.?
Because of the low RPM, oxidation* is kept to a minimum. The less oxidation, the more nutritional value in the juice.
*A fully oxidized drink, such as apple juice or carrot juice will be brown in colour.
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9)   What is the reverse function for?
Sometimes the machine may get clogged. If this happens, you must switch the machine to "stop", then "reverse", "stop" again, then back to "on".
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10)   What do the different nozzle positions do on the drum cap of the GB-9001?
The Nozzle positions make the area between the drum cap and auger tighter, so at position 3, the pulp would come out more dry and compact due to the tight space between the drum cap and the auger. At position 1, the nozzle would be loose and thus the space between the drum cap and auger would be less tight and the pulp would be looser.
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11)   My juicer will not turn on.
The fuse may be defective. Turn the juicer over; on the bottom there will be a black knob, which is the fuse holder. Turn the fuse holder counter-clockwise to release it. Take out the fuse and replace it. With your juicer you will find an extra fuse that should be affixed to the bottom of the machine. Place the fuse in the holder and turn it clockwise while pushing down to lock into the correct position.
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12)   I turned the main body over and the fuse holder is inside the machine.
The fuse holder extends out of the base of the motor. If it is not there, the holder could have fallen out during shipment. You may need to check the box the machine was shipped in for the fuse holder.
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13)   Does the Samson Gear Juicer grind ice?
No, the Samson Gear Juicer will not grind ice.
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14)   Does the Samson Gear Juicers grind wheat?
The Samson Gear Juicers will not grind dry wheat. They will however grind wheat that has been soaked for at least 8 hours.
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15)   Can the Samson Gear Juicers grind grains into flour?
The Samson Gear Juicers can grind grains which have been fully soaked for at least 8 hours.
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16)   Can I make nut butters from all nuts with the Samson Gear Juicers?
You can make nut butters with almonds, peanuts & cashew nuts. When grinding nuts, feed small quantities (about ½ tablespoon or 4 to 5 nuts at a time) slowly & continuously into the feeding chute.
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17)   Can the Samson Gear Juicer make butter out of small seeds such as sesame and flax?
No, the Gear Juicer cannot make butter from seeds, only nuts.
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18)   What about the oil extractor on Model No. GB-9001?
A new Oil Extractor attachment for the Samson GB9001 was introduced in 2008. It is easy to install . You can cold press oil from flax seeds, sesame seeds, hemp seeds and other dry foods.
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19)   Do I have to cut the vegetables into fine pieces as shown in the owners manual?
It is recommended that the vegetables are cut so they fit down the chute easily. You do not need to cut them into fine cubes. If vegetables can reach the auger easily, they do not need to be cut. Note: For pandan (screwpine) leaves, you must cut them into 1 inch lengths before juicing
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Comparisons

 

20)   Is the Samson Gear Juicer centrifugal or masticating?
Neither. The difference is:
Centrifugal uses a shredder disk/grater, which revolves at about 3600 RPM or faster and is usually very loud. (ACME and Omega)
Masticating chews pulp to further break down the cell-wall structure. Then it mechanically squeezes. It uses a slow turning powerful motor that requires physical strength to use. (Champion)
Gear Juicers are stone-mill types that work by the gear crushing produce into the walls (screen), which then extract juice. It is at low R.P.M and very quiet.
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21)   What is the advantage over centrifugal machines?
Centrifugal machines do not grind most leafy vegetables, such as wheatgrass. The Samson Gear Juicer grind many kinds of leafy vegetables.
The Samson Gear Juicer is easier to clean as compared to centrifugal juicers.
The Centrifugal juicers make a lot of noise, while the Samson Gear juicer is much quieter.
The centrifugal juicers destroy many nutrients including vitamins because of the high RPM. The Samson Gear Juicer preserve the nutrients because of the low RPM.
Because of the low R.P.M, Samson Gear Juicers contain less entrapped air then a centrifugal juicer, which gives it a longer shelf life than juice made with a centrifugal.
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22)   What is the difference between the GB-9001 and the KPE-1303?
The KPE-1303 is a twin gear while the GB-9001 is a single gear (single auger) type.
The GB-9001 is easier to clean and take apart.
The KPE-1303 is more efficient in extracting more juice. It is especially best for fruits, carrots and celery.
The KPE-1303 has a 3-Way Bio Ceramic Magnetic System in the Twin Gears and in the juice bowl that helps preserve essential enzymes, nutrients and flavor for up to 72 hours. The GB-9001 does not have this system.
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23)   What is the difference between the Samson and the Omega 8001?
The Omega 8001 is our old model selling under the brand name "OSCAR" DA-502.
The Samson™® GB-9001 has 6 nozzle positions while the Omega 8001 has only 4.
The Samson™® GB-9001 juicing screen has a reinforced screen rib to insure a longer life than the Omega 8001 juicing screen.
The Samson™® GB-9001 auger is better designed to extract more juice than the Omega 8001 auger. We will continuously be upgrading our Gear Juicers.
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24)   How do the Gear Juicers compare with the Champion?
The Gear Juicers are lighter* and also have convenient handle located at the top of the machine for ease of carrying. Great for travelling!
*Samson™® GB-9001: 6.6 kg. Green Power KPE-1303: 6.5 kg. Champion: 11.8kg.
The Samson Gear Juicer is easier to assemble and disassemble than the Champion.
The Samson Gear Juicer has a much simpler design than the Champion.
The Champion has a higher RPM, which results in higher oxidization and more noise.
The Champion does NOT process wheatgrass or other leafy greens. The Samson Gear Juicer is excellent with wheatgrass and leafy greens.
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25)   What is the difference between the Samson Gear Juicers and blenders like the Vita Mix?
The Samson Gear Juicer separate the pulp from the juice as it falls into a separate container. From this method, the pulp will be tightly compacted and much dryer then with most juicers in the market. The pulp cannot be mechanically separated when using a blender. When the pulp is blended with the juice, it may contain harmful agro-chemical residues.
Blenders are not made to process most leafy vegetables properly. The Samson Gear Juicer is excellent with leafy vegetables.
The Samson Gear Juicer has a set low RPM* in order to maintain the necessary enzymes, nutrients, and flavour. Blenders work at high speeds, which destroys necessary enzymes, nutrients, and flavour in the process.
*Samson Gear Juicer GB-9001: 80 RPM. Green Power KPE-1303 Twin Gear Juicer: 160 RPM. Vita Prep by Vita Mix: 37,000 RPM (variable RPM 1,000-24,000).
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Warranty Policy

 

26)   What is the warranty policy for Samson Gear Juicer?
The Samson™® GB-9001 has a 5-year warranty for parts against manufacturing defects and a 10-year warranty for motor parts with 1 year free labour on the motor.
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27)   What if I have a broken part?
If one of the parts on your Samson Juicer is broken, contact us through email: evercare@ei.sg or call/sms 31509101. Let us know which model juicer you own, which part is broken, a short description, and what you were juicing when the part broke. We will contact you to come directly to our office in Woodlands for replacement of your part as soon as possible. Proof of purchase required (date and place of purchase).
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28)   What if my Samson needs to be serviced?
If your juicer needs to be serviced and it is still under warranty, please contact us through email (evercare@ei.sg) or call/sms 31509101. You will need to bring/ship your juicer to our Woodlands office. We will service your juicer by either repairing or replacing it. Proof of purchase required (date and place of purchase).
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Wheatgrass

 

29)   How can I get more juice when juicing wheatgrass?
It is best to use wheatgrass when it is 6"- 8". When it is shorter it will not yield a substantial amount of juice and is not mature enough for juicing. If it is longer, it is too old and may lose water content and/or nutrients.
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30)   How can I reduce foam when juicing wheatgrass?
Submerge wheatgrass in cold water before juicing. Use carrot, celery, crisp apples or other vegetables through the machine after juicing wheatgrass. Also, spraying a mist of cold water on top of the foam helps it to settle down.
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31)   Where can I get wheatgrass?
You can buy wheatgrass from the organic vegetable section of major supermarkets in Singapore.
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